Why We’ve Categorised Our Harmony CQC Audits into Premises, People, and Process
When we set out to review and categorise our audits, we expected to see a fairly even spread across Premises,[…]
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Enhanced Primary Care
We love Primary Care and our mission is to ensure every element is as good as it possibly can be. This isn’t easy, we don’t have all of the answers, but we have developed a number of solutions that have improved the lives of patients and practice teams.
The Importance of Safeguarding in General Practice: Ensuring Patient Safety and Compliance
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/426166/lessons/1596171 Safeguarding is a fundamental responsibility for all healthcare providers, particularly in general practice, where patients of all ages and[…]
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The Hidden Cost of a CQC Inadequate Rating: A Partner’s Perspective
Part 1: What CQC Didn’t Show on the Report This isn’t about blame. It’s about what’s broken — and what[…]
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The Importance of Physical Security & Building Safety in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517637/lessons/1942645 General practices are responsible for providing a safe and secure environment for patients, staff, and visitors. While clinical care[…]
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Ensuring Safe and Effective Healthcare: The Importance of Auditing Staff Levels and Competence
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/426166/lessons/1596172 Delivering high-quality patient care in general practice isn’t just about having the right policies and procedures in place, it’s[…]
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The Importance of Lone Working Safety in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/426166/lessons/1902731 Lone working is a common reality in general practice. Whether it’s GPs conducting home visits, reception staff opening or[…]
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The Importance of Effective Document Workflow in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/426166/lessons/1596173 In a busy general practice setting, document workflow plays a crucial role in ensuring that patient care, compliance and[…]
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Winning the Battle: Two GP Practices Successfully Appeal Market Rent Reviews
In February 2025, two significant appeals relating to GP premises market rent reviews were successfully upheld in favour of practices.[…]
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The Importance of Psychological Safety & Wellbeing in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/426166/lessons/1835122 Healthcare professionals work in high-pressure environments where split-second decisions, patient care complexities, and administrative responsibilities can create stressful and[…]
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Fire Safety in General Practice: Why It’s Essential for Compliance and Patient Safety
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/426166/lessons/1596175 Fire safety is a critical responsibility for every general practice. The risk of fire is often underestimated in healthcare[…]
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