When Recruitment Fails: What One GP Practice Learned from Using an AI Receptionist
An interview with Bex Cottey, Conisbrough Group Practice – hosted by Daniel Vincent Daniel Vincent: Bex, this story starts with[…]
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Important, Not Urgent… Until You Get the Call From the CQC
If you work in General Practice, you already know this feeling. Your day is dominated by the urgent: Staffing issues[…]
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The eDEC: More Than a Tick-Box – It’s Your Contractual Safety Net
Every year, practices complete the General Practice electronic self-declaration (eDEC). On paper, it looks like a long list of Yes/No[…]
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Aligning Policies and Protocols: Why It Matters More Than Ever Under CQC Inspection
For many Practice Managers and Registered Managers, CQC inspections have always brought a level of apprehension — but recent inspections[…]
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When the Clock Stops: Why General Practice Must Understand the Fine Print of Claim Deadlines
A recent dispute resolution case, decided by NHS Resolution, serves as a sobering reminder for General Practice teams: even when[…]
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General Practice Pay Transparency 2023/24 – What You Need to Know – 30th April 2025 deadline!
New NHSE Guide Link The General Practice Pay Transparency collection for the 2023/24 financial year is now live. If you[…]
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GP Practices: Make Patient Safety Reporting Simple with the LFPSE Service
As the landscape of primary care evolves, patient safety remains a central priority. The NHS’s Learn From Patient Safety Events[…]
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Why Buying in Inclisiran Makes Sense for GP Practices
The introduction of Inclisiran (Leqvio®) into the lipid management pathway has created an exciting opportunity for primary care to reduce[…]
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The Hidden Cost of a CQC Inadequate Rating: A Partner’s Perspective
Part 3: What I Wish I Knew Then In the quiet moments since handing my contract over to an at-scale[…]
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Upcoming Changes to Health Protection Notification Regulations – What You Need to Know
From 6 April 2025, important changes are being introduced to the Health Protection (Notification) Regulations, which all Registered Medical Practitioners[…]
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