As the landscape of primary care evolves, patient safety remains a central priority. The NHS’s Learn From Patient Safety Events (LFPSE) service offers a national platform specifically designed to help GP practices log, monitor, and learn from safety incidents. This isn’t just a tick-box exercise—it’s a key driver of safer, higher-quality care across general practice.
What Is LFPSE – and Why It Matters for GPs
The LFPSE service enables practices to record patient safety events—such as near misses, medication errors, and incidents of harm—directly into a central NHS system. It helps identify:
-
New safety themes emerging in general practice
-
Under-recognised risks unique to primary care
-
Opportunities for shared learning and national action
Crucially, it means the lessons from your practice can help prevent harm across the system.
A 2025/26 Requirement – Get Ahead of the Curve
From 2025/26, all GP practices will be required to have regard to the Primary Care Patient Safety Strategy and:
-
Register with the LFPSE service
-
Maintain an active administrator account
This is a proactive step toward aligning general practice with national safety standards and enabling smarter risk management.
Easy Set-Up – No Problem.
For practices without a local risk management system, the LFPSE service is the recommended route to meet patient safety reporting obligations.
The NHS has updated its LFPSE Online Service – Introductory Guide to simplify the onboarding process for GP practices. It includes:
-
Step-by-step instructions to register your practice
-
How to set up administrator and staff access
-
How to start recording events straight away
You can also access the LFPSE online reporting platform here.
Enable Your Whole Team to Report
You don’t have to do it alone. Reporting should be a team effort, and the LFPSE system makes it easy to involve your staff. To get your team on board:
📧 Send an email to the Patient Safety Helpdesk with the email addresses of the staff you’d like to invite.
They’ll receive invitations to access the platform and start reporting incidents directly.
Build a Culture of Safety and Learning
Patient safety isn’t about blame—it’s about learning. The LFPSE service empowers GP practices to reflect on what’s working, spot patterns in risks, and take collective action.
By adopting LFPSE now, you’re not only preparing for upcoming requirements—you’re taking a leadership role in improving patient outcomes.
Ready to Start?
✅ Visit the LFPSE online portal
📘 Download the Introductory Guide
📧 Contact the Patient Safety Helpdesk for support