Did you know that there is a formal Dispute Resolution Service available to Primary Care?
NHS Resolution say
“We are responsible for ensuring the prompt and fair resolution of appeals and disputes between primary care contractors or those wishing to provide primary care services and the commissioners of primary care services, such as: NHS England and Integrated Care Boards (ICBs).
Disputes relate to entitlement to payments including GP premises rent, against breach or remedial notices, variation or termination of contract and regarding suspension payments (GPs and Dentists only).
We are independent of NHS England, ICBs and the Department of Health and Social Care and are able to bring to bear longstanding expertise when interpreting and applying complex primary care regulations alongside consideration of public law issues.
We have vast experience in primary care contracting disputes and have built this while remaining a constant entity in the health service landscape.
Given our functions cover all of England, we see the full range of disputes and as such, are in a position to inform system changes.
Recent decisions related to GP Practices can be found here: https://resolution.nhs.uk/pca-decisions/?fwp_pca_decisions_functions=medical
This an example decision where NHSE was ordered to pay circa £400 to the practice: https://resolution.nhs.uk/wp-content/uploads/2022/12/24686-Medical-Dispute-.pdf