We love Primary Care and our mission is to ensure every element is as good as it possibly can be. This isn’t easy, we don’t have all of the answers, but we have developed a number of solutions that have improved the lives of patients and practice teams.
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2909588 When a patient dies, general practice plays an important role in ensuring their memory is treated with dignity, their[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2799011 When things go wrong in healthcare, patients and families deserve openness and honesty. The Duty of Candour (Regulation 20)[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2835524 Getting to the GP practice is something many people take for granted — but for some patients, transport and[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2792880 When we think of feedback in healthcare, our minds often go first to complaints or incidents. While these are[…]
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In the world of CQC inspections, sometimes the toughest lessons come from experience. One of our Harmony CQC Confidence members[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2835491 The first part of this audit will apply to every practice, while the latter sections are specifically relevant to[…]
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As the pressures of inspection prep continue to grow, we know how important it is to have clarity, confidence, and[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2768242 Every year, general practice faces significant pressures during the autumn and winter months. Cold and flu season brings a[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2665831 In general practice, efficiency and safety often go hand in hand — and nowhere is this clearer than in[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2735739 For many patients, the first impression of their GP practice is the time they spend waiting — whether on[…]
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