✈️ DON’T WING IT. Follow the flight plan.
I wish I’d had one before it all went wrong. Before the CQC arrived. Before the report landed. Before the[…]
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Enhanced Primary Care
We love Primary Care and our mission is to ensure every element is as good as it possibly can be. This isn’t easy, we don’t have all of the answers, but we have developed a number of solutions that have improved the lives of patients and practice teams.
Why Same-Day Urgent Appointment Access Matters in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2692180 When patients contact their GP practice with an urgent concern, they are often worried, in pain, or vulnerable. In[…]
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Why Patient Identification and Matching Accuracy Matters in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2665832 Patient identification is one of the most fundamental safety processes in general practice — yet it’s often an area[…]
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Why Partnership Working and Community Engagement Matter in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2696458 General practice does not exist in isolation. Patients’ needs are complex and often require seamless collaboration between health, social[…]
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Why Medical Waste and Sharps Disposal Matters in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517637/lessons/2626870 Medical waste and sharps disposal may seem like routine housekeeping, but in general practice it’s a core patient safety,[…]
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🎉 It’s Here! The Compliance Reference Tool Has Officially Launched 🎉
From Audits to Evidence — This New Harmony CQC Reference Tool Does It All This tool has been carefully created[…]
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Why Water Safety and Legionella Risk Management Matters in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517637/lessons/2621131 Legionella bacteria can cause serious illness, including Legionnaires’ disease — a severe and potentially fatal type of pneumonia. While[…]
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Why Auditing Private Work and Non-NHS Services Matters in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2621129 Private work is an unavoidable part of running a modern general practice. From insurance forms and DVLA reports to[…]
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⏳ Just One Week to Go Before We Launch Our New Compliance Reference Tool!
🚀 The Compliance Reference Tool is almost here! In just 7 days, you’ll have access to one of the most[…]
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Why Patient Information Displays and Noticeboards Matter in General Practice
https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517637/lessons/2621015 Patient information displays and noticeboards are one of the most visible parts of your practice environment. They are often[…]
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