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Category: CQC

Why We Added Hyperlinks to the Compliance Reference Tool

5 December 2025 Harmony CQC CQC

Sometimes the best improvements come from a single, insightful question. During one of our live sessions walking through how to[…]

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Ensuring Safe and High-Quality Remote Consultations in General Practice

2 December 2025 Harmony CQC CQC

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2756261 Remote consultations have become an integral part of general practice, offering flexibility and improved access for many patients. Telephone,[…]

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The December Compliance Reference Tool — Now Live at Harmony CQC!

1 December 2025 Harmony CQC CQC

The latest version of the Compliance Reference Tool is now live in the Harmony CQC Inner Circle and it’s our[…]

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December Compliance Reference Tool Update – Our Smartest Yet at Harmony CQC!

27 November 2025 Harmony CQC CQC

The December edition of the Compliance Reference Tool is just around the corner and it’s our most powerful update yet.[…]

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Why Supervision and Appraisals Matter in General Practice

25 November 2025 Harmony CQC CQC

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2835462 Behind every safe and effective general practice is a well-supported team. Regular supervision and appraisals are more than just[…]

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The eDEC: More Than a Tick-Box – It’s Your Contractual Safety Net

20 November 2025 admin CQC, NHS England

Every year, practices complete the General Practice electronic self-declaration (eDEC). On paper, it looks like a long list of Yes/No[…]

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🕊️ Compassion and Care: Managing the Records and Property of Deceased Patients

20 November 2025 Harmony CQC CQC

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2909588 When a patient dies, general practice plays an important role in ensuring their memory is treated with dignity, their[…]

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Building Trust Through Duty of Candour – Why this matters in General Practice

18 November 2025 Harmony CQC CQC

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2799011 When things go wrong in healthcare, patients and families deserve openness and honesty. The Duty of Candour (Regulation 20)[…]

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Breaking Down Barriers: Supporting Patient Transport and Accessibility in General Practice

13 November 2025 Harmony CQC CQC

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2835524 Getting to the GP practice is something many people take for granted — but for some patients, transport and[…]

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Why Learning from Compliments is Essential in General Practice

11 November 2025 Harmony CQC CQC

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2792880 When we think of feedback in healthcare, our minds often go first to complaints or incidents. While these are[…]

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