https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2799011 When things go wrong in healthcare, patients and families deserve openness and honesty. The Duty of Candour (Regulation 20)[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2835524 Getting to the GP practice is something many people take for granted — but for some patients, transport and[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2792880 When we think of feedback in healthcare, our minds often go first to complaints or incidents. While these are[…]
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In the world of CQC inspections, sometimes the toughest lessons come from experience. One of our Harmony CQC Confidence members[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2835491 The first part of this audit will apply to every practice, while the latter sections are specifically relevant to[…]
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As the pressures of inspection prep continue to grow, we know how important it is to have clarity, confidence, and[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2768242 Every year, general practice faces significant pressures during the autumn and winter months. Cold and flu season brings a[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2665831 In general practice, efficiency and safety often go hand in hand — and nowhere is this clearer than in[…]
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https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2735739 For many patients, the first impression of their GP practice is the time they spend waiting — whether on[…]
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Launches: Wednesday, 5th November 🚀 We’re nearly there — the updated edition of the Compliance Reference Tool Matrix goes live[…]
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