Author: Harmony CQC

Sometimes the best improvements come from a single, insightful question. During one of our live sessions walking through how to[…]

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2756261 Remote consultations have become an integral part of general practice, offering flexibility and improved access for many patients. Telephone,[…]

The latest version of the Compliance Reference Tool is now live in the Harmony CQC Inner Circle and it’s our[…]

The December edition of the Compliance Reference Tool is just around the corner and it’s our most powerful update yet.[…]

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2835462 Behind every safe and effective general practice is a well-supported team. Regular supervision and appraisals are more than just[…]

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517639/lessons/2909588 When a patient dies, general practice plays an important role in ensuring their memory is treated with dignity, their[…]

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2799011 When things go wrong in healthcare, patients and families deserve openness and honesty. The Duty of Candour (Regulation 20)[…]

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2835524 Getting to the GP practice is something many people take for granted — but for some patients, transport and[…]

https://club.hcqc.co.uk/c/self-audits/edit-lesson/sections/517638/lessons/2792880 When we think of feedback in healthcare, our minds often go first to complaints or incidents. While these are[…]

In the world of CQC inspections, sometimes the toughest lessons come from experience. One of our Harmony CQC Confidence members[…]