The NHS has launched a new Leadership and Management Framework, setting out clear, consistent and professional standards for leaders and managers across the health service – including those working in general practice.
The framework applies to both clinical and non-clinical leaders and is designed to support the development of leadership capability across all areas of the NHS. It forms part of the wider ambitions outlined in the 10 Year Health Plan, with a focus on attracting, developing and retaining talented leaders while strengthening public confidence in NHS services. For queries, please email: england.leadershipandmanagement@nhs.net
Why this matters for GP practices
Leadership is one of the biggest factors influencing the success of a practice. Whether you’re leading a team through organisational change, managing increasing demand, supporting staff wellbeing or preparing for a CQC assessment, strong leadership creates the foundations for safe, effective and sustainable care.
The new framework provides a common set of expectations for NHS leadership and encourages organisations to:
- Develop leadership skills at every level of the organisation.
- Support both clinical and non-clinical managers in their professional development.
- Build positive workplace cultures where staff feel supported and valued.
- Promote consistent standards of leadership across health and care settings.
For many practices, these principles will already align with existing work around governance, quality improvement and workforce development.
A timely opportunity to review your leadership approach
This is a useful opportunity for practices to reflect on how leadership responsibilities are supported within the organisation.
Questions to consider include:
- Are leadership roles and responsibilities clearly defined?
- Do managers receive the training and support they need to succeed?
- Are leadership and management skills included within personal development plans and appraisals?
- How do you identify and develop future leaders within your practice?
Investing in leadership development doesn’t just benefit individual managers—it helps create resilient teams, improves staff retention and ultimately enhances patient care.
CQC perspective
Although this framework is not a new CQC requirement, effective leadership remains central to delivering high-quality services. Inspectors continue to look at how leaders create a positive culture, support continuous improvement and ensure good governance throughout the practice.
Practices that can demonstrate a structured approach to leadership development and succession planning are likely to be well placed as expectations around organisational culture continue to evolve.
As the NHS places greater emphasis on leadership capability, now is a good time to review how your practice develops and supports those with management responsibilities—helping to build a stronger, more resilient organisation for both staff and patients.
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