Every GP practice knows the same quiet worry: you think you’re doing fine, right up until the inspection tells you otherwise.
That’s the pattern behind almost every practice we work with. The care is rarely the problem — the proof is. Being able to show what you already know to be true is where most practices trip up, and it’s exactly the gap Harmony CQC was built to close.
So far this year, 53 out of 53 focused Returning to Good assessments have held at Good. That’s an encouraging number, but it comes with a caveat worth being honest about: assessments that escalate get published separately as full inspections, and they don’t show up in that figure. So this isn’t a “you’ll be fine” statistic — it’s a sign that practices going in with their evidence trail in order are coming through it, and a nudge that the trail is worth building before you’re asked to show it, not after.
That’s exactly the gap we built the Rapid Implementation Day to close.
What the Rapid Implementation Day actually is
We don’t run open public events for this. Instead, one practice in an area takes the lead: they reach out to neighbouring surgeries, PCN colleagues, and practice managers they already know, and once five other practices sign up, the organising practice attends completely free.
Everyone who joins gets the same day. The only difference is who pays.
- Your place — free, once five others join
- A full day for your core team
- All four governance modules, worked through together
- Templates, resources, and a completed action plan to leave with
Each additional practice pays £954 for their place. We can take up to ten practices in a single day — if more want in, we simply run another day, so nobody misses out because demand ran ahead of capacity.
How it works
The mechanic is genuinely simple:
- Register your interest. Tell us you want to bring a day to your area, and we’ll give you everything you need to invite others.
- Invite local practices. Neighbouring surgeries, PCN colleagues, practice managers you already know — you need five to confirm.
- Five practices sign up. The day is locked in, and your place is free.
- You choose the date. We come to you, or we can talk through a shared venue if that suits your area better.
- The day runs. A full day for the core teams of every attending practice.
No mailing list, no ticket purchase, no catch buried in the small print. It runs because a practice in the area decided to make it happen.
What the day covers
The day works through four governance modules, each building on the last:
Leadership & Accountability — clarifying who owns what across the team, what’s actually being monitored, and where the gaps in leadership coverage sit.
Risk Management — building or reviewing the risk register that genuinely drives your priorities, not the one that sits in a folder until the week before an inspection.
Policies & Procedures — reviewing what you have, flagging what needs urgent attention, and setting a realistic order to work through it, rather than trying to fix everything at once.
Audit & Monitoring — building an approach to auditing and evidence-gathering that happens continuously, so proof becomes a byproduct of good work rather than a scramble before an inspection.
The day works best with two to three people from each practice — typically the Practice Manager, a GP Partner or Managing Partner, and a Compliance Lead or Senior Administrator. The point is to spread ownership across the team on the day itself, not to have one person go back and try to explain it all afterwards.
Why we built it this way
Most governance problems aren’t really care problems. They’re structure problems — one person quietly carrying the whole system and hoping it holds. The Rapid Implementation Day is designed to break that pattern in a single day, with the right people in the room together, each one leaving with a piece of the risk register they understand and own.
That shift is exactly what Wayne Catchpole, Practice Manager at Birchwood Medical Practice, described after going through this process:
“The biggest shift for us was realising that governance doesn’t sit with one person. Once the team built it together — understood the risk register, owned their audit areas, knew what they were responsible for — everything changed. It stopped being something we did before inspections and became the way we work.”
Be the practice that brings it to your area
If you already know five other practices nearby who’d want a day like this — your PCN, a local federation, or simply the practices down the road — organising a Rapid Implementation Day costs you nothing but a handful of phone calls, and your team gets a full day of governance work worth £954 for free.
Join the free community to find out more about how it works and get your questions answered before you take the first step.