A final cohort of this free training programme is now live and open to all frontline, patient-facing NHS colleagues. The training aims to introduce attendees to the skills and techniques that can be used to handle difficult situations, whilst maintaining a focus on how to keep yourself safe and well if you feel affected by a situation. A limited number of places are now available – Register here. For any queries, please contact NHS England via their mailbox: ournhspeople.hwb@nhs.net